Baby Carrier：Uncomfortable Shoulder Strap Design-BC001

Solution

Please make sure the waist belt and shoulder straps are adjusted. You may also try adjusting the strap length for better comfort.

If you feel the shoulder straps are uncomfortable, please provide the following information:

• Please let us know which part feels uncomfortable and describe the issue (e.g., too tight, pressure, slipping, or uneven weight distribution).
• How long have you used the carrier before noticing the issue?
• What is the baby’s age and weight?
• Please provide photos showing how the carrier is worn and the shoulder strap position.
• Please provide your order number, Product label and the serial number (SN) on the product packaging(if available).
• The product label (usually located on the side of the waist belt), which includes the Date of Manufacture and Model Number.