Baby Carrier：Damaged or Broken-BC001

Solution

If any part is broken, please provide us with the following information:

• Please let us know which part is broken and provide clear photos or videos showing the issue and the informations as follows:

1. Was the product damaged upon arrival, or did the damage occur after a period of use?
2. If the product arrived damaged, was the outer packaging damaged as well? Please provide photos of the packaging.
3. If the damage occurred after use, please describe the situation when the issue occurred (for example, the usage scenario at the time).

• Your order number, Product label and the serial number (SN) on the product packaging(if available).
• The product label (usually located on the side of the waist belt), which includes the Date of Manufacture and Model Number.