Solution
Confirm your baby is within the recommended weight range of 8-33 lbs, and 0-12 months.
If it is also small for your baby, please contact customer support and provide the following information:
1.Your order number.
2.Your baby's age, height, and weight.
3.Please let us know which part feels too small for your baby (e.g. the fabric doesn't provide enough coverage, or your baby seems cramped).
4.Please provide front, side, and back photos of your baby in the wrap so we can evaluate the fit and provide recommendations.
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