Solution
Completely loosen the side rings/buckle before putting the carrier on, then gradually tighten it to a snug and comfortable fit.
Ensure the shoulder straps are spread wide and flat across your shoulders to evenly distribute weight. If they dig in, it's likely too tight or misadjusted.
If you are still feel small, please contact customer support and provide the following information:
1.Your order number and the serial number (SN) on the product packaging(if available).
2.Your height, and waist measurement.
3.Please let us know which part feels too small (e.g., the wrap is too short, difficult to tie, or feels too tight around your shoulders or waist).
4.Please provide front, side, and back photos while wearing the wrap so we can evaluate the fit and provide recommendations.
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