Baby Wrap Carrier：Shoulder Straps Feel Uncomfortable-BJ001/BJ003

Ensure both shoulder straps are completely spread flat across your shoulders, extending from the neck to the shoulder tip, to evenly distribute weight. If also fell uncomfortable, please contact customer support and provide the following information:

1.Your order number and the serial number (SN) on the product packaging(if available).

2.Please describe the discomfort (e.g., shoulder pressure, neck pressure, straps digging into your shoulders, or slipping).

3.Please provide your height, weight, your baby's age and weight.

4.Please provide front, side, and back photos showing how you are wearing the baby wrap.