Why does Bottle Washer BW04 display a low-water warning during sterilization?

Applicable Scope:

Momcozy Bottle Washer BW04

After a period of use, the bottle washer may display a low-water fault during the sterilization phase due to insufficient water intake. Please follow the steps below to inspect and assess the situation:

1. Confirm whether the low-water warning occurs during the sterilization phase.
2. Refill the water tank with clean water.
3. Resume the sterilization process and observe whether the bottle washer returns to normal operation.

Note

If the same low-water warning returns, contact Momcozy manual support.

When contacting Momcozy Customer Support, provide the product model, Serial Number (SN), a clear photo or short video of the issue, and proof of purchase if available.