What should I do if the firmware update fails of Breast Pump M9/Air1/M5 Smart?

This article covers the following breast pump models:M9, Air1,M5 Smart

If you see a "Pairing failure" message, it is usually due to an unstable Bluetooth or network connection.

Please double-check that you are following the listed below, and then tap "Retry."

• Keep the pump powered on.
• Keep the pump within 10 meters of your phone.
• Maintain stable Bluetooth and network connections on your phone.

If the update repeatedly fails after several attempts, please contact our customer support team for further assistance at [e-mail].

Related article:

How can I check and upgrade my breast pump's firmware

How do I check for and update my Momcozy app?