Momcozy Shower Steamer Trial Program Q&A

Q1: Trial Period

NA Time: July 14，2026 – July 31，2026

Q2: Who can participate in this trial?

This trial is only available to Momcozy L2–L4 members located in the continental United States.

Q3: How can I apply for the trial?

Eligible users can apply through the event page in the Membership Center. L2–L4 members will see the trial entry.

Q4: How many trial products are available?

There are 800 trial units available(Shower Steamer), Trial quantities are limited. Applications will be reviewed by submission timestamp; only approved applicants get the product. Application submission does not guarantee selection. 

Q5: Is the trial free? Do I need to pay for shipping?

The trial is completely free, including shipping. No payment is required.

Q6: How will I know if my trial application is approved? When will I receive the product?

After you submit your trial application, our team will complete eligibility review within 7 business days. Users who pass the review will receive an approval email notification.

A shipping confirmation email will be sent out once your item is dispatched. You may also check your order status and tracking information under "My Orders / Purchase History".

Q7: What should I do after receiving the product?

After receiving the product, you are required to submit a trial report within 14 days. 

Tier Rewards：

• Basic: ≥3 original photos + 50+ word review | no cozycoins

• Premium: ≥3 original photos + 200+ word review | 100 cozycoins

• Bonus: ≥3 original photos + 200+ word review + authentic mention of Momcozy baby oral care (related photos optional,only if you have genuine personal experience) | 200 cozycoins

Q8: What happens if I don’t submit the report on time?

If the report is not submitted within 14 days, your account will be automatically downgraded to L1, which may affect your future benefits and trial eligibility.

Q9: Why is there a downgrade rule?

As the product is provided for free, submitting a genuine review is a required part of participation.

Q10: How can I check my order and shipping information?

Once your application is approved.After shipping, you will also receive an email with a tracking number to follow your delivery.

Q11: Why can’t I see the trial entry?

Possible reasons include:

• Your membership level is below L2
• Trial spots are fully claimed
• The event is not currently available to your account

Q12: Can I participate more than once?

No. Each user can participate only once (based on account, address, device, etc.).

Q13: Is this available outside the continental United States?

No. This trial is limited to the continental U.S. only. We do not support remote islands, APO/FPO, or international addresses.

Q14: What if my application is not approved?

Due to limited availability, not all applications can be approved. We recommend staying active and keeping an eye on future trial opportunities.