RT-KB-Rhea
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Latest activity by RT-KB-Rhea-
RT-KB-Rhea created an article,
First Use of Momcozy Electronic Baby Scale 3-IN-1 Family Scale AZ01
Navigation: Scale Installation > Product Use >Function Introduction 1. Scale Installation Before using the scale, check the battery compartment and remove any plastic insulation strips. Insert the ...
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RT-KB-Rhea created an article,
Appearance Introduction of Momcozy Electronic Baby Scale 3-IN-1 Family Scale AZ01
NO.Item NameFunction Description①Weighing ScaleTo accurately measure weight.②Detachable TraysThe scale comes with two detachable trays that can be joined together to create a larger, full tray. Thi...
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RT-KB-Rhea created an article,
The Cleaning performance of Momcozy KleanPal Pro Baby Bottle Washer is not good | BS03
We understand your concern about the cleaning performance. In many cases, insufficient cleaning is related to milk fat, protein residue, formula residue, mineral scale, improper loading, or residue...
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RT-KB-Rhea created an article,
Why does the wearable smart baby thermometer T31 display incorrect temperature readings?
Thank you for reaching out. T31 is a wearable underarm thermometer designed for continuous temperature monitoring. When it is first applied, the device and adhesive patch are still close to room te...
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RT-KB-Rhea created an article,
Hard to disolve the milk powder when using the milk warmer | MW01, MW02, MW03, MW05, MW06
Thank you for contacting us.Minor clumps or sediment appearing after mixing milk powder do not necessarily indicate abnormal heating from your milk warmer. Unlike sugar or salt, which can dissolve ...
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RT-KB-Rhea created an article,
The bottle washer has visible mold/black spots or odor inside | BS01, BS02, BS03, BS04, D8
We are truly sorry for this experience. Hygiene is especially important for baby products, and we completely understand your concern after seeing spots or noticing an odor.We’ve carefully analyzed ...
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RT-KB-Rhea created an article,
How can I do with the error code of Superfast Portable Breast Milk & Water Warmer MW05?
Thank you for contacting us. We understand how confusing when strange codes turns up in the screen in milk warmer MW05, in this situation, you can try the following steps:1. Charge the bottle warme...
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RT-KB-Rhea created an article,
The meaning and solutions of Error Code of NightPro Bottle Warmer Global | MW06
Error CodeMeaningSolutionE0overvoltage protectionUnplug the power cord first, then check if the device is used within its rated voltage range. If the voltage is normal but E0 still appears, contact...
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RT-KB-Rhea created an article,
Short Battery Life of Smart Baby Sound Machine - App Remote Control(WN02/M21FWDB03)
Thank you for sharing your feedback with us. We understand your concern that the battery life may seem shorter than expected.Actually, WN02 may consume more power after it has been connected to Wi-...
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RT-KB-Rhea created an article,
Can one camera connect to different monitor at a time? | BM01, BM03, BM04
One camera can connect to only one monitor at a time. The camera is only compatible with monitors of the same model version (not different model versions).A monitor can connect up to 4 cameras simu...